Frequently Asked Questions

Got Questions About Sunshine Snacks Ltd? 

You're in the right place!

Our FAQ section is packed with quick, friendly answers. 

 

From our tasty snacks to ordering, ingredients and everything in between, we've gathered the essentials here to make things simple and snack-sized. 

Who Can Open A Sunshine Snacks Trade Account? 

If you are a retail store owner located within an area covered by one of our sales representatives, we will be pleased to set up your trade account and arrange a convenient fortnightly visit. to get started, please contact our team on 01706 713003, and we will assist you with the account setup.

 

If your business is located outside our representative coverage area, you can easily open a trade account online by completing the registration process here.

Are Your Sweets Suitable for Customers with Specific Dietary Restrictions? 

Yes. at sunshine, we are proud to offer sweets that cater to a range of dietary requirements. our products are halal, vegan, and vegetarian certified, and we have recently begun expanding into gluten-free options as well.

 

All relevant certification body logos are clearly displayed on each bag, depending on which dietary category the product falls under, so customers can easily identify what suits their needs.

 

At sunshine, we have always aimed-and will always aim to provide SWEETS FOR EVERYBODY. 

Are Your Products Sale Or Return? 

Yes, all of our product range is offered on a sale-or-return basis.

 

This policy covers all situations, including damaged packets, weather damage, or expired stock (although this rarely occurs). if you need to return any items, simply give them back to your sales representative, who will arrange the credit to be applied to your invoice.

 

Please note that our sale-or-return policy is only available in areas covered directly by one of our representatives. unfortunately, if your area is not serviced by a rep, we are unable to offer this policy. 

Do You Provide Equipment For In-store Merchandising? 

Yes, we provide merchandising units and fittings at no cost on a loan basis, for the use of sunshine products only. display solutions and integrated fittings are assessed on a shop-by-shop basis to ensure they are suitable for the available space and store layout. our aim is to support effective in-store merchandising while maintaining a strong and consistent presentation of sunshine products. if you would like to enquire further or discuss your store's requirements, please contact us at info@sunshinesnacks.co.uk, and a member of our team will be happy to assist you. 

Who Should I Contact For Ongoing Support And Assistance With Growing Sales Within The Store? 

Your first point of contact for ongoing support and assistance with growing sales within your store will be your assigned sales representative. they will be able to provide guidance on product placement, merchandising opportunities, and ways to help maximise sales performance.

 

If you need further assistance or are unsure who your representative is, you can contact our team directly on 01706 713003. A member of our team will be happy to help and can put you in contact with the appropriate sales manager for your area, who will be able to provide additional support and discuss opportunities to further develop sales of sunshine products within your store.